IBBM Role in Shaping Human Capital of the Banks

The Institute of Bankers Malaysia (IBBM) was established in November 1977 Its primary objective, says its Chief Executive Officer Tay Kay Luan, was to establish a body that could support the human capital development in the banking sector.

“It has had its own mission subsequently,” says Tay.

“As the institution matured and grew the delivery of its various training and education services, it then established a very strong vision and mission statement,” Tay adds.

Its vision, stresses Tay, is essentially to be recognised as the leading learning solutions provider and to enhance the competency of the banking and financial services and/or practitioners.

Tay Kay Luan, CEO, Institute of Bankers Malaysia Tay Kay Luan, CEO, Institute of Bankers Malaysia

Tay adds that IBBM needs to be always at the forefront. It needs to be ahead; it needs to be visionary in the future development needed to support the changing banking landscape.

“Therefore, its mission statement appropriately states that IBBM aspires to be the professional and effective adviser and also provider in the development of the banking competency so it can function effectively in an evolving financial services environment.”

The mission statement, says Tay, effectively supports the vision and, with that, defines clearly what its primary roles are, which essentially are Certification and Membership, Training and Learning, Information dissemination and Advisory to the human resource practitioner in the banking industry.

“This is as far as we are today. We have not departed radically from the original mission statement as well as our roles except that in the evolving climate we tend to adapt and align ourselves to market developments.”

One of the reasons for IBBM’s existence, says Tay, is to provide the right value propositions to its growing but diverse membership.

“We currently have about 8,000 members of a good mix of various ages ranging between 23 and 60 years old.

The membership-based institute delivers its education, learning and information services to the institutional and individual members from the banking sector.

“As an institute, we must demonstrate and deliver our values to our members. In demonstrating our values, we will need to ensure these are relevant and exceed their expectations.”

“We are doing our best to support the banks’ ambitions and endeavours. Obviously, we recognise that a number of major banks have also developed their own training and development competencies, and that’s excellent indication and testimony of our banking sector”.

“The role of IBBM is to complement what they already have and to focus on areas which are beyond their remit, i.e. certification and examinations. Our focus going forward is to shape and expand our education through professional certification offerings.”

Apart from education, IBBM also offers regular technical updates and conferences. Past activities include Risk Management conferences and the International Conference on Financial Crime and Terrorism Financing. IBBM is now working with Bank Negara Malaysia on green technology financing, among others.

Tay (second from the right) at the launch of International Conference on Financial Crime and Terrorism Financing(IFCTF) 2011 Tay (second from the right) at the launch of International Conference on Financial Crime and Terrorism Financing(IFCTF) 2011

Although IBBM’s programmes solely cater to its members, it is “not closing its doors” to others, says Tay.

“We will work with universities who want to provide faculty support and research in banking in the future. All this is in the planning stage.”

This story is written in conjunction with the IBBM Financial Services Industry Careers 2011 that will be held on 22 November 2011 at KLCC Convention Centre. For more information, please click here